Ticket form php glpi

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[GLPI10-RC1]Undefined index: id in C:\xampp\htdocs\glpi10\front\ticket.form.php at line 286 #10684

[GLPI10-RC1]Undefined index: id in C:\xampp\htdocs\glpi10\front\ticket.form.php at line 286 #10684

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Code of Conduct

Is there an existing issue for this?

Version

Bug description

when I try to create a ticket, I get the error:

Undefined index: id in C:\xampp\htdocs\glpi10\front\ticket.form.php at line 286

Relevant log output

[2022-02-17 07:02:25] glpiphplog.ALERT: *** PHP Compile Error (64): Cannot declare class Glpi\Socket, because the name is already in use in C:\xampp\htdocs\glpi10\src\Socket.php at line 0 [2022-02-17 07:02:32] glpiphplog.NOTICE: *** PHP Notice (8): Undefined index: id in C:\xampp\htdocs\glpi10\front\ticket.form.php at line 286 [2022-02-17 07:02:32] glpiphplog.ALERT: *** PHP Compile Error (64): Cannot declare class Glpi\Socket, because the name is already in use in C:\xampp\htdocs\glpi10\src\Socket.php at line 0 [2022-02-17 07:02:45] glpiphplog.NOTICE: *** PHP Notice (8): Undefined index: id in C:\xampp\htdocs\glpi10\front\ticket.form.php at line 286 [2022-02-17 07:02:45] glpiphplog.ALERT: *** PHP Compile Error (64): Cannot declare class Glpi\Socket, because the name is already in use in C:\xampp\htdocs\glpi10\src\Socket.php at line 0 [2022-02-17 07:02:48] glpiphplog.NOTICE: *** PHP Notice (8): Undefined index: id in C:\xampp\htdocs\glpi10\front\ticket.form.php at line 286 [2022-02-17 07:02:48] glpiphplog.ALERT: *** PHP Compile Error (64): Cannot declare class Glpi\Socket, because the name is already in use in C:\xampp\htdocs\glpi10\src\Socket.php at line 0 [2022-02-17 07:02:49] glpiphplog.NOTICE: *** PHP Notice (8): Undefined index: id in C:\xampp\htdocs\glpi10\front\ticket.form.php at line 286 [2022-02-17 07:02:49] glpiphplog.ALERT: *** PHP Compile Error (64): Cannot declare class Glpi\Socket, because the name is already in use in C:\xampp\htdocs\glpi10\src\Socket.php at line 0 [2022-02-17 07:02:50] glpiphplog.NOTICE: *** PHP Notice (8): Undefined index: id in C:\xampp\htdocs\glpi10\front\ticket.form.php at line 286 [2022-02-17 07:02:50] glpiphplog.ALERT: *** PHP Compile Error (64): Cannot declare class Glpi\Socket, because the name is already in use in C:\xampp\htdocs\glpi10\src\Socket.php at line 0 [2022-02-17 07:02:51] glpiphplog.NOTICE: *** PHP Notice (8): Undefined index: id in C:\xampp\htdocs\glpi10\front\ticket.form.php at line 286 [2022-02-17 07:02:51] glpiphplog.ALERT: *** PHP Compile Error (64): Cannot declare class Glpi\Socket, because the name is already in use in C:\xampp\htdocs\glpi10\src\Socket.php at line 0 [2022-02-17 07:02:53] glpiphplog.NOTICE: *** PHP Notice (8): Undefined index: id in C:\xampp\htdocs\glpi10\front\ticket.form.php at line 286 [2022-02-17 07:02:53] glpiphplog.ALERT: *** PHP Compile Error (64): Cannot declare class Glpi\Socket, because the name is already in use in C:\xampp\htdocs\glpi10\src\Socket.php at line 0

Page URL

Steps To reproduce

Your GLPI setup information

GLPI 10.0.0-rc1 (/glpi10 => C:\xampp\htdocs\glpi10) Installation mode: TARBALL Current language:de_DE

GLPI_ROOT: C:\xampp\htdocs\glpi10 GLPI_CONFIG_DIR: C:\xampp\htdocs\glpi10/config GLPI_VAR_DIR: C:\xampp\htdocs\glpi10/files GLPI_MARKETPLACE_DIR: C:\xampp\htdocs\glpi10/marketplace GLPI_USE_CSRF_CHECK: 1 GLPI_CSRF_EXPIRES: 7200 GLPI_CSRF_MAX_TOKENS: 100 GLPI_USE_IDOR_CHECK: 1 GLPI_IDOR_EXPIRES: 7200 GLPI_ALLOW_IFRAME_IN_RICH_TEXT: GLPI_TELEMETRY_URI: https://telemetry.glpi-project.org GLPI_INSTALL_MODE: TARBALL GLPI_NETWORK_MAIL: glpi@teclib.com GLPI_NETWORK_SERVICES: https://services.glpi-network.com GLPI_MARKETPLACE_ALLOW_OVERRIDE: 1 GLPI_MARKETPLACE_MANUAL_DOWNLOADS: 1 GLPI_USER_AGENT_EXTRA_COMMENTS: GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: 1 GLPI_AJAX_DASHBOARD: 1 GLPI_CALDAV_IMPORT_STATE: 0 GLPI_DEMO_MODE: 0 GLPI_CENTRAL_WARNINGS: 1 GLPI_DOC_DIR: C:\xampp\htdocs\glpi10/files GLPI_CACHE_DIR: C:\xampp\htdocs\glpi10/files/_cache GLPI_CRON_DIR: C:\xampp\htdocs\glpi10/files/_cron GLPI_DUMP_DIR: C:\xampp\htdocs\glpi10/files/_dumps GLPI_GRAPH_DIR: C:\xampp\htdocs\glpi10/files/_graphs GLPI_LOCAL_I18N_DIR: C:\xampp\htdocs\glpi10/files/_locales GLPI_LOCK_DIR: C:\xampp\htdocs\glpi10/files/_lock GLPI_LOG_DIR: C:\xampp\htdocs\glpi10/files/_log GLPI_PICTURE_DIR: C:\xampp\htdocs\glpi10/files/_pictures GLPI_PLUGIN_DOC_DIR: C:\xampp\htdocs\glpi10/files/_plugins GLPI_RSS_DIR: C:\xampp\htdocs\glpi10/files/_rss GLPI_SESSION_DIR: C:\xampp\htdocs\glpi10/files/_sessions GLPI_TMP_DIR: C:\xampp\htdocs\glpi10/files/_tmp GLPI_UPLOAD_DIR: C:\xampp\htdocs\glpi10/files/_uploads GLPI_INVENTORY_DIR: C:\xampp\htdocs\glpi10/files/_inventories GLPI_NETWORK_REGISTRATION_API_URL: https://services.glpi-network.com/api/registration/ GLPI_MARKETPLACE_PLUGINS_API_URI: https://services.glpi-network.com/api/glpi-plugins/ GLPI_I18N_DIR: C:\xampp\htdocs\glpi10/locales GLPI_VERSION: 10.0.0-rc1 GLPI_SCHEMA_VERSION: 10.0.0-rc1@4f12cc11183dfb486b84e28e8dad44a9259736c3 GLPI_MARKETPLACE_PRERELEASES: 1 GLPI_MIN_PHP: 7.4.0 GLPI_MAX_PHP: 8.2.0 GLPI_YEAR: 2022

htmlawed/htmlawed version 1.2.6 in (C:\xampp\htdocs\glpi10\vendor\htmlawed\htmlawed) phpmailer/phpmailer version 6.5.3 in (C:\xampp\htdocs\glpi10\vendor\phpmailer\phpmailer\src) simplepie/simplepie version 1.5.8 in (C:\xampp\htdocs\glpi10\vendor\simplepie\simplepie\library) mpdf/mpdf in (C:\xampp\htdocs\glpi10\vendor\mpdf\mpdf\src) michelf/php-markdown in (C:\xampp\htdocs\glpi10\vendor\michelf\php-markdown\Michelf) true/punycode in (C:\xampp\htdocs\glpi10\vendor\true\punycode\src) iamcal/lib_autolink in (C:\xampp\htdocs\glpi10\vendor\iamcal\lib_autolink) sabre/dav in (C:\xampp\htdocs\glpi10\vendor\sabre\dav\lib\DAV) sabre/http in (C:\xampp\htdocs\glpi10\vendor\sabre\http\lib) sabre/uri in (C:\xampp\htdocs\glpi10\vendor\sabre\uri\lib) sabre/vobject in (C:\xampp\htdocs\glpi10\vendor\sabre\vobject\lib) laminas/laminas-i18n in (C:\xampp\htdocs\glpi10\vendor\laminas\laminas-i18n\src) laminas/laminas-servicemanager in (C:\xampp\htdocs\glpi10\vendor\laminas\laminas-servicemanager\src) monolog/monolog in (C:\xampp\htdocs\glpi10\vendor\monolog\monolog\src\Monolog) sebastian/diff in (C:\xampp\htdocs\glpi10\vendor\sebastian\diff\src) donatj/phpuseragentparser in (C:\xampp\htdocs\glpi10\vendor\donatj\phpuseragentparser\src\UserAgent) elvanto/litemoji in (C:\xampp\htdocs\glpi10\vendor\elvanto\litemoji\src) symfony/console in (C:\xampp\htdocs\glpi10\vendor\symfony\console) scssphp/scssphp in (C:\xampp\htdocs\glpi10\vendor\scssphp\scssphp\src) laminas/laminas-mail in (C:\xampp\htdocs\glpi10\vendor\laminas\laminas-mail\src\Protocol) laminas/laminas-mime in (C:\xampp\htdocs\glpi10\vendor\laminas\laminas-mime\src) rlanvin/php-rrule in (C:\xampp\htdocs\glpi10\vendor\rlanvin\php-rrule\src) blueimp/jquery-file-upload in (C:\xampp\htdocs\glpi10\vendor\blueimp\jquery-file-upload\server\php) ramsey/uuid in (C:\xampp\htdocs\glpi10\vendor\ramsey\uuid\src) psr/log in (C:\xampp\htdocs\glpi10\vendor\psr\log\Psr\Log) psr/simple-cache in (C:\xampp\htdocs\glpi10\vendor\psr\simple-cache\src) psr/cache in (C:\xampp\htdocs\glpi10\vendor\psr\cache\src) league/csv in (C:\xampp\htdocs\glpi10\vendor\league\csv\src) mexitek/phpcolors in (C:\xampp\htdocs\glpi10\vendor\mexitek\phpcolors\src\Mexitek\PHPColors) guzzlehttp/guzzle in (C:\xampp\htdocs\glpi10\vendor\guzzlehttp\guzzle\src) guzzlehttp/psr7 in (C:\xampp\htdocs\glpi10\vendor\guzzlehttp\psr7\src) glpi-project/inventory_format in (C:\xampp\htdocs\glpi10\vendor\glpi-project\inventory_format\lib\php) wapmorgan/unified-archive in (C:\xampp\htdocs\glpi10\vendor\wapmorgan\unified-archive\src) paragonie/sodium_compat in (C:\xampp\htdocs\glpi10\vendor\paragonie\sodium_compat\src) symfony/cache in (C:\xampp\htdocs\glpi10\vendor\symfony\cache) html2text/html2text in (C:\xampp\htdocs\glpi10\vendor\html2text\html2text\src) symfony/dom-crawler in (C:\xampp\htdocs\glpi10\vendor\symfony\dom-crawler) twig/twig in (C:\xampp\htdocs\glpi10\vendor\twig\twig\src) twig/string-extra in (C:\xampp\htdocs\glpi10\vendor\twig\string-extra) symfony/polyfill-ctype not found symfony/polyfill-iconv not found symfony/polyfill-mbstring not found symfony/polyfill-php80 in (C:\xampp\htdocs\glpi10\vendor\symfony\polyfill-php80)

Way of sending emails: SMTP (anonymous@srvexch)

reports Name: Berichte Version: 1.13.1 State: Installed / not activated order Name: Bestellverwaltung Version: 2.6.0 State: Installed / not activated datainjection Name: Data injection Version: 2.9.0 State: Installed / not activated formcreator Name: Form Creator Version: 2.10.1 State: Installed / not activated accounts Name: Konten Version: 3.0.0-rc1 State: Enabled archires Name: Network Architectures Version: 2.7.0 State: Installed / not activated protocolsmanager Name: Protocols manager Version: 1.4 State: Enabled

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Create ticket using /form/helpdesk.php for anonimous users #10004

Create ticket using /form/helpdesk.php for anonimous users #10004

Comments

Code of Conduct

Is there an existing issue for this?

Version

Bug description

Create ticket through /form/helpdesk.php having activated the option in System — Support — allow creation of anonymous users gives the following error

PHP Notice (8): Undefined index: _users_id_requester in /var/www/glpi/inc/ticket.class.php at line 1558
Uncaught Exception TypeError: Argument 1 passed to Ticket::canDelegateeCreateTicket() must be of the type int, null given, called in /var/www/glpi/inc/ticket.class.php on line 1558 in /var/www/glpi/inc/ticket.class.php at line 2428

Relevant log output

in glpi/files/_log/php-errors.log glpiphplog.CRITICAL: *** Uncaught Exception TypeError: Argument 1 passed to Ticket::canDelegateeCreateTicket() must be of the type integer, null given, called in /var/www/glpi/inc/ticket.class.php on line 1558 in /var/www/glpi/inc/ticket.class.php at line 2428

Page URL

Steps To reproduce

1. Go to glpi/front/helpdesk.php
2. Write title and description
3. Click on «post»
4. redirect to glpi/front/tracking.injector.php
5. does nothing
   -page in blanc
   -If you activate glpi in debug mode, the following error will appear:
   PHP Notice (8): Undefined index: _users_id_requester in /var/www/glpi/inc/ticket.class.php at line 1558
   Uncaught Exception TypeError: Argument 1 passed to Ticket::canDelegateeCreateTicket() must be of the type int, null given, called in /var/www/glpi/inc/ticket.class.php on line 1558 in /var/www/glpi/inc/ticket.class.php at line 2428

Your GLPI setup information

GLPI 9.5.6 (/glpi => /var/www/glpi)
Installation mode: TARBALL

Anything else?

The text was updated successfully, but these errors were encountered:

Источник